Professional Contributor Work Dimensions

Issues faced are often highly complex and uniquely challenging, requiring extensive consideration of variables that impact multiple areas outside of the job area.

Is expected to make improvements to existing professional standards or protocols, and create new professional standards or innovations that benefit the institution.

Creates formal networks involving coordination among groups.

Focuses on providing thought leadership and works on broader organization projects.

Requires conveying of advanced information and persuading several diverse stakeholders.

Works independently toward longrange goals and objectives.

Assignments are often self-initiated.

Virtually self-supervisory.

Operates with little to no supervision; may be able to pursue strategic initiatives without supervision.

Typically provides general guidance, mentorship, or indirect supervision to colleagues.

Performs duties with broad and substantive knowledge and expertise of principles ,practices and theories of multiple related disciplines.

Typically requires Master's degree or equivalent advanced learning attained through professional level experience required.

May supervise individuals who provide tactical / operational support.

Typically directs the work efforts of individual contributors.

Responsible for task assignment and coordination.

Applies institutional policies and practices; provides input into performance reviews.

Develops new procedures and policies to apply to complex issues; proactively recognizes business needs and impact of issue at hand; identifies and implements new, creative solutions (both short-term and long-term) that may extend beyond assigned job sub-family.

Develops new techniques and concepts.

May establish new strategies for assigned job sub-family and, in some cases, assigned job family. 

Conveys information and works to influence diverse stakeholders/audiences to accept practices, new concepts, and approaches.

Typically requires communication with leadership regarding matters of significant importance to the institution.

Will be evaluated based on both stated individual objectives, and the ability to move the sub-family forward in its strategic goals.

Decisions may have significant impact across job family and, in some cases, other job families or the entire institution; may be able to influence long-term strategic goals.

Often has complete autonomy in decision making for daily activities; frequently has ability to implement new procedures at own discretion.

Operates independently with occasional supervision; may be able to pursue strategic initiatives with dialogue with management.

May provide general guidance, mentorship, or indirect supervision to colleagues.

Performs duties with expert knowledge of concepts, practices, and procedures in a particular job sub-family; applies a broad perspective to improve existing procedures within the job sub-family and, in some cases, the job family.

And typically requires bachelor’s degree and may require an advanced degree (Master’s, PhD, etc.). Professional certification or Equivalent experience may be considered where capability has been demonstrated.

May supervise individuals who provide tactical / operational support.

Typically directs the work efforts of individual contributors.

Responsible for task assignment and coordination.

Applies institutional policies and practices; provides input into performance reviews.

Applies broad knowledge of concepts and procedures to perform complex tasks; identifies problems and solutions independently; identifies and resolves missing information; improves existing processes.

Perform varying assignments simultaneously with a high level of quality and timeliness.

May be able to apply variations of existing techniques and concepts. 

Grows relationships and networks with senior level partners outside of their department who are not familiar with the subject matter.

Works to influence others and adapts communication style depending on audience.

Advises others on difficult matters.

Focus of performance is both stated individual objectives and ability to achieve outcomes with scope of work.

Decisions may have significant impact within own job sub-family and may impact own job family or minimally impact another job family; may be able to influence short-term goals.

Mainly works independently and has latitude with decision making with regard to matters of significance.

May receive general instruction and clarification on complex problems.

Operates independently with occasional supervision and performs tasks autonomously.

Performs duties with advanced knowledge of concepts, practices, and procedures in a job sub-family; may be seen as a specialist within the job sub-family.

And typically requires bachelor’s degree.

Equivalent experience may be considered where capability has been demonstrated.

Diagnoses causes of problems; proposes potential solutions within the goals of the job sub-family; applies broad knowledge of concepts and procedures to perform moderately complex tasks.

Work may be vague at times and may require some ability to make minor changes to existing techniques and concepts. 

Builds productive internal/external relationships to resolve mutual problems by collaborating on procedures or transactions.

Focuses on providing standard professional advice and creating initial reports or analysis for review by experienced team professionals.

Focus of performance is stated individual objectives. Will not be evaluated based on abilities to influence outcomes.

Decisions primarily impact own job sub-family but may impact the job family level.

Follows standard principles and guidelines with some latitude for personal decision making.

Any personal decision making is expected to utilize existing standards and procedures.

Operates largely independently and may perform some tasks autonomously.

Performs duties with intermediate knowledge of concepts, practices, and procedures in a particular job sub-family.

And typically requires Associates or bachelor’s degree.

Equivalent experience may be considered where capability has been demonstrated.

Recognizes and escalates unusual situations or problems.

Identifies opportunities to improve daily work outcomes.

Work generally follows defined schedules, routines, and protocols.

Position may need to modify work appropriately in response to new information.

Exchanges standard information with colleagues and immediate supervisor.

Practices baseline principles of listening, and clear written/verbal communication.

Focus of performance is stated individual objectives. Will not be evaluated based on ability to influence outcomes.

Due to the position largely following set principles and guidelines, decisions mainly impact only the position itself or immediate colleagues.

Follows standard principles and guidelines with minimal latitude for personal decision making.

Operates under general supervision.