Information Technology Job Subfamilies

Supports the deployment, integration and management of computing, information and media technologies related to education.

Designs, develops and modifies computer programs and applications that address the needs and requirements of the University.

Develops and implements a variety of data management structures and systems to support the University's technological needs. Includes building databases, designing the interactions between databases and applications, and the administration of maintenance, storage and backup.

Supports or leads strategic planning, resource allocation, project management, and the maintenance of IT infrastructure and systems. Staff work closely with leaders to align technology strategies with organizational goals, improve efficiency, and drive innovation.

Develop and manage data, system, and network security architecture.

Provides support and training to University constituents to address information technology issues with hardware and software. May include technical support for University-owned or personal devices, as well as application support. Acts as liaison between customer and other technical units. Helpdesk and desktop support.

Installs, configures, administers, supports and maintains the university's computer network systems to ensure optimal performance.