Supervisor Development Program

OBJECTIVE

The goal of the Supervisor Development Program (SDP) is to promote excellence in selecting and managing the University's work force.

CURRICULUM

The curriculum is designed to educate participants about the skills, knowledge and resources needed to be effective in leading and coaching other employees, while maintaining compliance with federal and state laws and University procedures.

The program consists of 40 hours of SDP training that cover the following subjects:
Communication
Compensation and Benefits
Customer Service
Diversity in the Workplace
Foundations of Supervision
Legal Issues and Concepts
Managing Employee Performance
Motivation
Situational Leadership
The Employment Process
Training and Coaching, Recognition and Rewards
Violence in the Workplace

CO-REQUISITES:

"Measuring Employee Performance", "Our Campus: Building an Inclusive University of Arkansas", "Safety in the Workplace",  "Workers' Compensation", and "Arkansas Employee Assistance Program: A Tool for Supervisors"

Participation in these sessions are requirements of the SDP that must be met in addition to the 40 hours of the SDP training. Participants who have attended any of the co-requirements since December 2003, may contact the Employee Development Program to confirm their attendance date. These sessions are offered to the campus on a regular basis. Please check the training calendar for dates and times.

CERTIFICATE OF ACHIEVEMENT

Participants completing the 50 hours of training and providing proof of attendance of additional sessions will be presented with a certificate of achievement that acknowledges competency in each of the subjects. Competency will be measured in a number of ways, including attendance, participation, completion of projects or reading assignments, and successfully passing a written test prepared by the coordinator of the program.

INSTRUCTORS

Instructors and facilitators are selected based on their training abilities and knowledge of the subject matter.

WHO SHOULD ATTEND

Any full-time, regular University of Arkansas employee who:

• Directly supervises other employees, i.e. has the following responsibilities: hiring, terminating, disciplining, assigning/reviewing work, and conducting performance appraisals.
• Is verified eligible by UA Human Resources.
• Has their supervisor's written permission to attend.

It is suggested that first-time supervisors enroll in the SDP as soon as possible after assuming this new responsibility. Experienced supervisors are encouraged to attend to refresh and reinforce their skills and to contribute to the supervisor development process by sharing experiences during class discussions. Employees who aspire to be supervisors may be admitted on a space available basis.

COST

The cost to attend the SDP is $400 per person. This fee covers instruction, materials, personal portfolio, equipment, access to the SupervisorConnection listserv, and the certificate. Payment may be made by interdepartmental transfer, payroll deduction or personal check.

APPLICATION PROCESS

Twenty-five employees will be accepted into each program.

Employees interested in attending the SDP should complete the application and return it to: ADMN 222. The form may also be faxed to 5-6971.

The applications must be received at least seven days prior to the first session of any Supervisor Development Program.

Applicants to the SDP will be notified of their acceptance prior to the first session.

SCHEDULE

The Supervisor Development Program is offered in the spring starting in March and in the fall starting in September. Sessions are held weekly from 8:30 - 12:30

TO REQUEST AN APPLICATION OR FOR ADDITIONAL INFORMATION

Contact the Employee Development Program at (479) 575-4432 or email HR.Training@uark.edu .

In order to enhance educational diversity, the University of Arkansas seeks to include and integrate individuals from varied backgrounds and with varied characteristics such as those defined by race, ethnicity, national origin, age, gender, socioeconomic background, religion, sexual orientation, disability, and intellectual perspective.