EAP's Crucial Communications Training
EAP’s Crucial Communications Training
University HR, in conjunction with the Employee Assistance Program is offering training on Crucial Communications, October 27th, 2pm in ADMN 429.
A crucial conversation is a discussion between two or more people where stakes are high, opinions vary, and emotions run strong. These conversations-when handled poorly or ignored-cause teams and organizations to get less-than-desirable results. Whether it's a problem with poor quality, declining customer satisfaction, or a strained relationship, if you can't talk honestly with nearly anybody about almost anything, you can expect poor results. This workshop is an overview of the Crucial Conversations principles. It will introduce some tools, that when used, increase the likelihood of a successful outcome in holding a crucial conversation. Not only are these tools valuable to work teams and organizations, they are also valuable to couples.
Seating is limited, please register through the EDP Training Calendar at https://edp.uark.edu/calendar/month.php