Proficiency Testing

To assist supervisors and managers in making good hiring decisions, HR offers testing from ProveIt! for positions where levels of proficiency in specific office software is imperative to satisfactory performance.

Available Testing

Online testing for Microsoft Office 2013, Internet Explorer and Windows can be administered by the hiring department. Applicants can complete additional proficiency testing at HR (ADMN 222) between 8:30 a.m. and 3:30 p.m. Monday through Friday without an appointment. To ensure timely delivery of results, applicants are encouraged to bring the posting number and title of the position for which they are completing the assessment. Practice tutorials are available upon request. 

Some positions may require applicants to complete proficiency testing directly from the hiring department. See the posting for specific instructions.

Below are the software programs available for proficiency testing. Hiring departments can request proficiencies as preferred qualifications in the selection and referral of applicants. The following descriptions are provided by ProveIt! and include levels of proficiency for certain software programs and general speed or speed for others.

Microsoft Word 2013

Microsoft Word 2013 tests evaluate the skill level of the test taker in navigating through Microsoft Word 2013, as well as their ability to complete several commonly used tasks. The Whole test combines both the Normal and Power User tests.

Among the tasks included in the Microsoft Word 2013 Normal User test are formatting a document, inserting pictures, creating tables, sorting data and conducting mail merges.

The Microsoft Word 2013 Power User test attempts to provide the basis for separating candidates who possess limited exposure to Microsoft Word 2013 with those who are conversant with the full functionality of the software. Advanced formatting, charts, themes, styles and table of contents are among some of the topics addressed in this examination. This test is designed to assess candidates who will be required to use some of the more advanced features of the program on a daily basis.

Microsoft Excel 2013

Microsoft Excel 2013 is a popular spreadsheet application. The Microsoft Excel 2013 Whole test combines both the Normal and Power User tests.

The Microsoft Excel 2013 Normal User test is designed to test clerical level users of Excel who are required to edit, develop and create Excel workbooks. This test assesses the user's ability to create and develop a basic Excel workbook, including the most commonly used commands for formatting cells, navigating through the application, using formulas and changing the overall appearance of the spreadsheet.

The Microsoft Excel 2013 Power User test attempts to provide the basis for separating candidates who possess limited exposure to Microsoft Excel 2013 from those who are conversant with the full functionality of the software. The primary topics include advanced formatting and formula writing. This test is designed to test candidates who will be required to use some of the more advanced features of the program on a regular basis.

Microsoft Outlook 2013

Microsoft Outlook 2013 is a comprehensive personal information application, which combines Internet/email, a calendar and task list, address book and contact information, and notes and journals. Outlook is used to handle communication as well as organize information for individuals. 

This test is designed for anyone who uses Outlook for their email communication. This test assesses the user's ability to use common functions such as sending email and adding contacts, as well as more advanced functions including arranging meetings and creating tasks. Topics include application features, calendar, contacts, email, notes and tasks.

Microsoft Access 2013

Microsoft Access 2013 is a popular database application. This test is designed to test data entry clerks and entry-level Access users by assessing the user's ability to add and edit data and use basic Access forms and reports.

This test is not appropriate for Access developers or users who will need to create complex functions in Access. Use a Technical test for Access Developers.

Microsoft PowerPoint 2013

Microsoft PowerPoint 2013 is a presentation designer used to create overhead slides and computer-based presentations. The Whole test combines both the Normal and Power User tests.

Microsoft PowerPoint 2013 Normal User test assesses the user's ability to perform common functions such as creating and formatting a presentation.

This Microsoft PowerPoint 2013 Power User test is designed to assess candidates who will be required to use some of the more advanced features of the program on a daily basis. Graphics, multimedia, importing and exporting, and animation are among some of the topics addressed in this examination.

Microsoft Publisher 2013

The Microsoft Publisher 2013 assessment is designed to assess a test taker's knowledge of Microsoft Publisher 2013 and its features used to create and modify text, objects, tables and customized layouts. Topics covered by this assessment include tables, graphics, objects, mail merge, design, text and program basics. This assessment is appropriate for test takers that have a year or more experience with Microsoft Publisher 2013.

Microsoft Windows 7

Microsoft Windows 7 is a popular operating system for desktop computers. This test is designed for clerical level users of Windows 7. It assesses the user's ability to perform common functions, such as running applications and organizing files, as well as more advanced functions including installing software and adding hardware. 

This test is for users only. Technical support candidates should be given the Windows Troubleshooting or Technical level tests.

Microsoft Internet Explorer

Microsoft Internet Explorer is a Web browser. It is available over the Internet and is also bundled with Windows. This test covers basic functions such as navigating through Web pages, saving and loading information, using favorites and changing settings. This test is appropriate to administer to those who need to use Internet Explorer to browse the Web.

Typing Speed

The Typing Speed test measures the speed and accuracy of a user's typing. The test presents the user with a passage which he/she must type as accurately and quickly as he/she can. This test should be given to measure typing speed. 

A score of 0 on the Raw Words per Minute, Mistakes and Adjusted Words per Minute indicates that the test taker did not follow the passage closely enough for an accurate score to be determined.

Available Assessments

For a description on any of the below assessments, contact an HR expert or request information through AskHR.

Advanced Spelling Mailroom Management Skills
Analytical Skills Marketing Fundamentals
Audio Typing [5 Minutes] Matching: Addresses New!
Basic Arithmetic Matching: Alphanumeric
Basic Numeric Conversion Matching: Digit Numeric
Basic Office Skills Matching: Images
Basic Office Skills [No Math] Matching: Numeric
Basic Office Skills [No Verbal] Math Word Problems
Basic Reading Comprehension Numeric Filing
Basic Spelling Numeric Proofreading
Bookkeeping Office Abbreviations
Business Etiquette Office Filing Skills
Business Systems Analyst Office Grammar and Spelling
Business Writing Office Management Skills
Clerical Proofreading Office Math Skills
Coding Office Telephone Etiquette
Comparison Skills Payroll
Computer Literacy: Advanced PeopleSoft HRMS
Computer Literacy: Basic Practice Typing: General [1 Minute Hardcopy]
Corrective Proofreading: Independent Films Practice Typing: General [1 Minute Onscreen]
Corrective Proofreading: Reply Letter Practice Typing: General [3 Minutes Hardcopy]
Corrective Proofreading: Restaurant Review Practice Typing: General [3 Minutes Onscreen]
Counting Practice Typing: General [5 Minutes Hardcopy]
Customer Service Mindset Survey Practice Typing: General [5 Minutes Onscreen]
Data Entry 10 Key [Hardcopy] Project Management for IT Professionals
Data Entry 10 Key [Onscreen] Project Management Fundamentals
Data Entry 10 Key Quick Test [Hardcopy] Proofreader Marks
Data Entry 10 Key Quick Test [Onscreen] Punctuation
Data Entry 10 Key With Decimals [Hardcopy] Reading Comprehension
Data Entry 10 Key With Decimals [Onscreen] Recruiting Fundamentals
Data Entry Alpha Numeric [Hardcopy] Retention
Data Entry Alpha Numeric [Onscreen] Sales Concepts
Data Entry Check Number Database [Hardcopy] SAS 9: Data Analyst
Data Entry Check Number Database [Onscreen] Shorthand
Data Entry Inventory Database [Hardcopy] Software Quality Assurance
Data Entry Inventory Database [Onscreen] Software Testing
Email Etiquette Spanish-English Bilingual
English as a Second Language Technical Terminology
Filing by Name Typing: General [1 Minute Hardcopy]
Following Verbal Instructions [Audio] Typing: General [1 Minute Onscreen]
Following Written Instructions Typing: General [3 Minutes Hardcopy]
Healthcare Benefits Knowledge Typing: General [3 Minutes Onscreen]
Human Resources Basics Typing: General [5 Minutes Hardcopy]
Human Resources Benefits Knowledge Typing: General [5 Minutes Onscreen]
Internet Basics Vocabulary
Internet Research Skills Vocabulary: Homonym Usage
Interviewing and Hiring Concepts